Le Meridien Medina

The reception staff were very friendly and helpful. The duty manager (Motasm) was exceptional; he’s an asset to the hotel. The main foyer is beautiful and very relaxing. The hotel room was very nice; very clean and the bed and bedding were so comfortable and of very good quality. The shuttle buses that take you and bring you from the mosque for every prayer. Nice coffee machine in room.

Big headache every time I went to restaurant, telling me I should pay upfront, even th fough I offered that money is blocked from my credit card for the purpose, I was told nit to worry and that it was not necessary. So on and on every day, no you must pay/yes you can sign on the room... The problem with this is it makes me feel that I am not trusted, which is uncomfortable. Problem is now common everywhere and I hope hotels find a better more welcoming way to deal with it.

all excellent

The hotel location is excellent and the services you are providing for visitors especially the shuttle bus from hotel to Haram attract people the most to choose Le Meridien Medina for stay. I hope you consider increases the buses numbers in Ramadan month in Sha Allah. the staff are cooperative, kind, and helpful. The receptionists are excellent and offering outstanding service for guests to make their stay enjoyable and memorable. The food are good with variety of selections for all meals. One point you may need to consider is to lower the accommodation cost especially during the high seasons for better completion with other hotels. Thank you,

Perfect location near a lovely promenade and some fantastic restaurants and coffee shops. The hotel is modern but has a distinct Saudi style: dignified luxury, nothing flashy. My room had lots of space and all the basic supplies, including many free water bottles. I could adjust the AC and tightly close the blackout curtains, which is why it was the best sleep I had for a long time. The personnel were very welcoming, friendly and quick to help. Highly recommended.